Terms and Conditions.

These terms and conditions will apply to all sales operations of products made through our website. It is important that you read all of these terms and conditions of sale before making any purchase and that, if you do not understand something, contact us.


Validity of the Terms and Conditions

The terms and conditions of Le Qbox are valid as long as they are published on the web. The Casa de Los Balcones, as the owner of the brand, reserves in any case the right to modify them without prior notice, as well as to incorporate new ones.

Any operation carried out on the website is subject to the contents and terms that are published at the time of the same.



All prices on the website of Le Qbox are shown in euros. The prices of the products include the taxes that may apply, and include shipping costs.

On occasion Le Qbox may issue coupons, which may be used to reduce the price of one or more items. The coupons have a limited validity and will be made known once announced or introduced by a user on the web.


Payment Methods

In Le Qbox you can buy both with PayPal and with a card, and even a bank transfer.

In cases of payment by bank transfer, the order will not be sent as long as there is no proof of your deposit. In these cases you will have to make a transfer to the account that you will receive by email once the order has been formulated.



The products you buy in Le Qbox will be delivered to the address you specify in the order. Le Qbox does not assume responsibilities in case the delivery address has been incorrectly indicated. So analyze it well. So analyse it well. It does not include possible customs charges, it includes transport to destination and taxes at origin.


Refunds and Returns

In case of return you will not be responsible for the expenses incurred for the return of defective products or different to those indicated by you in your order. In these cases Le Qbox will reimburse you for the reasonable shipping costs incurred.

If you cancel orders or return products, please indicate the reason for the return.


Your obligations

You must provide accurate information in the forms that exist on the web, both contact and order fulfillment. It is your responsibility to keep your data updated on our website. Remember that you can always exercise your rights of access, rectification, cancellation and opposition, as we indicate in our privacy policy, adapted to the General Regulation of Data Protection


If you have any questions

You can ask your questions, queries or claims from our Our contact page.

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