Privacy policy.

TIENDAS Y MUSEOS CANARIOS, S.L. establishes in the present Privacy Policy the conditions and terms in accordance with the current regulations on the Protection of Personal Data (General Data Protection Regulation) to ensure the proper use and confidentiality in the processing of personal data.

This Privacy Policy may vary over time due to possible changes in legislation, jurisprudence or the criteria followed by the Spanish Data Protection Agency and/or the competent authority at any given time. For this reason, TIENDAS Y MUSEOS CANARIOS, S.L. reserves the right to modify it in order to adapt it to new legislation or jurisprudence that is in force at the precise moment that the website is accessed.


Who is responsible for the processing of your data?


    • NIF: B76715622
    • Contact details: C/ San Francisco, 3. 38300 La Orotava. Tenerife
    • E-mail:


For what purpose do we process your personal data?

The data provided will be used exclusively for the purposes for which the user has filled in the specific form: to manage the registration as a user, to identify the sender of data via any form, to manage sales through this website, as well as shipments conveniently.

Under no circumstances will the data be used to create profiles or automated decisions.


How long will we keep your data for?

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and any other legal requirement.


What is the legal basis for the processing of your data?

The legal basis for the processing of your personal data may be the execution of a potential and/or subscribed contractual relationship, legitimate interest, legal authorisation and/or the consent of the data subject. The data we request from you are adequate, relevant and strictly necessary and you are under no obligation to provide them, but failure to provide them may affect the purpose of the service or the impossibility of providing it.


To whom will your data be communicated?

The data you provide is used strictly to maintain and manage our business relationship with you. TIENDAS Y MUSEOS CANARIOS, S.L. will not disclose the personal information you provide on this website to third parties, except when the disclosure is required by law, by court order, or by a competent authority, as well as when it is necessary to communicate the essential data for the logical reason of providing the commercial and administrative service.


What are your rights when you provide us with your data?

The data protection rights held by data subjects are:

  • The right to request access to personal data relating to the data subject.
  • Right of rectification or erasure
  • The right to object
  • The right to request the restriction of their processing
  • The right to data portability

The holders of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of The Qbox or to the e-mail address provided for this purpose, including in both cases a photocopy of their ID card or other equivalent identification document.

Models, forms and further information about your rights are available on the website of the national supervisory authority, Agencia Española de Protección de Datos, hereinafter, AEPD,


Can I withdraw my consent?

You have the possibility and the right to withdraw your consent for any specific purpose granted at the time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.


Where can I complain if I feel that my data is not being processed correctly?

If any data subject considers that their data are not being processed correctly by The Qbox, they can send their complaints to or to the corresponding data protection authority, the AEPD being the one indicated in the national territory,


Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that The Qbox has adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. All this to avoid its alteration, loss, and/or unauthorised processing or access, as required by law, although absolute security does not exist.

It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in them.



The Qbox informs you that your data will be treated with the utmost care and confidentiality by all staff involved in any stage of the processing. We will not pass on or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorised us to do so.


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